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About us

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Among the innumerable jewelry businesses at the moment, the industry is still growing and is easily driven by the customers’ needs. Its market share increases without limit. Entrepreneurs select and tailor each jewel to be suitable for the targeted customers.

Jewelrize company sees the potential to meet its customers’ needs. We have put our heart and soul to make the beautifully and modern designed jewelry from the best Swarovski crystals together with the creation of experienced Thai craftsmen whose intricacy is widely accepted by the world standards.

Our jewelry is sold at everyone’s affordable and easily reachable price while the quality is nothing but the best. The Jewelrize Company was first established in September 2011 and entered the commercial register in December 2012 with its intention to be recognized throughout every region of the world and be accepted with the quality of the products. Jewelrize has continuously expanded its export capacities to different countries to gain its reputation from the intent to successfully run the business by Thai people. It is hoped that, no matter where you are from, wearing Jewelrize’s jewelry can help you look dazzle and glamorous.

Service

Jewelrize offers a limited warranty for all our Jewelrize branded products purchased from authorized Jewelrize retailer, including online at www.jewelrize.com. The warranty covers manufacturing and material defects for Jewelrize in Thailand and the Jewelrize Online Shop in Thailand for a limited life time warranty. Jewelrize will not repair or replace any goods that have been, in the company's opinion, subject to an accident, normal wear and tear, abuse, modification, attempted repair, negligence, or misuse. For more information about our Limited Warranty, please read the Warranty section.

If a piece is not covered by the terms of the Jewelrize warranty policy, the company offers a repair service subject to a fee. Please note that if you are a Thailand resident with a Thailand mailing address, this repair service is also available to you for Jewelrize branded products that are purchased abroad.

A. CRYSTAL
Provided there is no damage to the body shell caused by external forces, Jewelrize will replace any and all crystals that become loose or damaged. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation costs incurred.

This warranty does not apply to:
(i) cosmetic damage, such as scratches, nicks and dents;
(ii) For crystal that are larger than 1mm, if you didn’t provide us with the loose crystal. There will be additional fee to replace the lost crystal.
(iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes;
(iv) damage to a product that has been modified or altered without the written permission of Jewelrize.

In addition, Jewelrize reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country.

IN NO EVENT SHALL JEWELRIZE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT.

A damaged piece can only be repaired if all of the conditions mentioned above are met.

You may initiate repair services by:
Contacting Jewelrize customer relations department at +66 81-855-4882 or via e-mail at pisitjewelrize@gmail.com You will be responsible for shipping the product and any expenses related to shipping. We recommend shipping the product by certified or registered mail and insuring the product for its retail value. Jewelrize is not responsible for loss, damage, or theft of the product during transit.